We process and ship orders Monday through Saturday (excluding holidays). Orders are usually processed within 1–3 business days after receiving payment. Custom or bulk orders may require additional processing time.
We offer the following shipping options:
Shipping method and carrier may vary depending on your location and order type.
Shipping costs are calculated at checkout based on the size, weight, and destination of the order. In some cases, promotional free shipping may apply for bulk or qualifying orders.
Note: Customs duties, taxes, or import fees (for international orders) are the customer’s responsibility and not included in our shipping charges.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment.
Delivery times vary by location and shipping method. While we make every effort to deliver within the estimated timeframe, delays may occur due to customs clearance, weather, or other factors beyond our control.
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or losses due to incorrect or incomplete address information.
If your package is lost or damaged in transit:
We will assist you in filing a claim with the carrier and work to resolve the issue promptly.
We ship worldwide to most countries. Please ensure your country allows import of surgical or medical instruments. We are not responsible for any customs restrictions, delays, or fees that may be imposed by your country.
If you wish to cancel your order, please contact us immediately. If the order has not yet been shipped, we may be able to process your cancellation. Once the item has shipped, cancellation is no longer possible.
If you have any questions or concerns regarding our Shipping Policy, please contact us:
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