• Effective Date: July 26, 2025
• Website: https://rotasurgicals.com
• Company: Rota Surgical

1. Introduction

Rotasurgicals is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. We comply with global privacy laws including GDPR (EU), CCPA (California), and Google Publisher policies.

2. What Data We Collect

• Personal Identifiers: Name, email, phone number, billing/shipping addresses.
• Transactional Information: Orders, payment confirmations, returns.
• Device Data: Browser type, device model, operating system, screen resolution.
• Technical Info: IP address, time zone, referral URLs.
• Behavioral Data: Click paths, session length, items viewed.

3. Sources of Data Collection

We collect information:

• Directly from you (forms, checkout, emails)
• Automatically via browser/device interaction
• From third parties (e.g., payment processors, analytics providers)

4. Legal Basis for Processing

• Consent: When you voluntarily provide information (e.g., email newsletter).
• Contract: When processing is required to complete purchases or services.
• Legal obligation: To comply with local regulations.
• Legitimate interests: For analytics, marketing, and fraud prevention.

5. How We Use Your Information

• To process and ship your orders
• To respond to your inquiries or support requests
• To send relevant updates, offers, or news
• To monitor website performance and user behavior
• To serve ads via Google AdSense and analyze ad performance

6. Cookies & Tracking Technologies

We use cookies and pixels to enhance your browsing experience, store user preferences, and measure site performance. These may include:

• Essential cookies: for site functionality
• Analytical cookies: for performance measurement (e.g., Google Analytics)
• Advertising cookies: for personalized ads via Google AdSense

You can manage or disable cookies in your browser settings.

7. Google AdSense Disclosure

We display ads via Google AdSense. Google may collect and use data from your interactions for personalization.

Learn more: How Google uses your data
Opt out: Google Ads Settings

17. GDPR & CCPA Compliance

GDPR (General Data Protection Regulation) applies to users within the European Union. Under GDPR, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate or incomplete data
• Right to delete your data ("right to be forgotten")
• Right to restrict or object to data processing
• Right to data portability
• Right to withdraw consent at any time

CCPA (California Consumer Privacy Act) applies to California residents and gives you the right to:

• Know what personal data we collect and how it's used
• Request deletion of your data
• Opt out of the sale of your data (we do not sell your data)
• Not be discriminated against for exercising your rights

To exercise any of these rights, contact us at info@rotasurgicals.com. We will respond within 30 days.

8. Third-Party Services

We use trusted third-party providers for payments, analytics, marketing, and hosting. These partners may process data only as needed to perform their service. They include:

• Google (AdSense, Analytics)
• Stripe / PayPal / [Your Payment Gateway]
• Cloud hosting providers (e.g., cPanel servers)

9. Cross-Border Transfers

Your data may be stored or processed outside your country. We ensure all such transfers comply with local data protection laws and use appropriate safeguards (e.g., encryption, contracts).

10. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Account/order data may be stored for legal or auditing requirements.

11. Your Rights & Choices

• Request access to or deletion of your data
• Update or correct your information
• Withdraw consent to marketing
• Request data portability (where applicable)

To request any of these, email us at info@rotasurgicals.com

12. Data Breach Policy

In the event of a data breach, we will notify affected users within 72 hours and report the incident to the relevant authorities in accordance with GDPR and other laws.

13. Links to External Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies before submitting data.

14. Business Transfers

In case of a merger, acquisition, or asset sale, your data may be transferred. We will notify you before data is transferred and becomes subject to a new privacy policy.

15. Policy Updates

We may update this policy to reflect changes in our practices or legal obligations. Any changes will be posted here with an updated date.

Last updated: June 21, 2025

16. Contact Us

Rotasurgicals
Sialkot, Pakistan
Email: info@rotasurgicals.com
Phone: +92-345-8833488